F&B General Manager

Company: Avocet Hospitality Group
Location: Charleston
Posted on: March 24, 2025

Job Description:

Career Opportunities with Avocet Hospitality GroupCurrent job opportunities are posted here as they become available.Our organization is defined by one simple word - passion. Everything is geared to providing you a great guest experience in a unique environment, and being served by our team of professionals in a way that makes you stop and say, "This place is different."The Rooftop General Manager plans and directs all restaurant operations while maintaining high standards of food, guest service, health and safety. The Rooftop General Manager ensures maximum profitability and efficient performance of the restaurant and the optimal utilization of staff and resources. The Rooftop General Manager is responsible for exemplifying The Rooftop's culture as well as promoting the whole property as both the Destination and Employer of Choice!MAIN DUTIES AND RESPONSIBILITIES:

• Maintains patron satisfaction by monitoring, evaluating, & auditing food, beverage, & service offerings; initiating improvements; & building relationships with preferred patrons. Ensures competitive advantage by identifying & maintaining knowledge of competitors' offerings. Accomplishes company goals by accepting ownership for spearheading new & different requests, & exploring opportunities to add value to job accomplishments. Understands & meets overall restaurant business objectives set forth by senior leadership.
• Ensures the restaurant meets or exceeds all regulation & compliance standards required by South Carolina Alcohol Beverage Licensing, Department of Health & Environmental Control, Department of Employment & Workforce, & all other applicable agencies.
• Maintains quality of operations by preparing policies & standard operating procedures; implementing production, productivity, quality, & patron-service standards; & determining & implementing system improvements.
• Works with Avocet marketing department to attract patrons by developing & implementing marketing, advertising, public & community relations programs; evaluating program results; identifying & tracking changing demands.
• Assists with budget development, cost analysis, & financial reporting. Develops & implements creative strategies to increase revenues. Manages beverage & supplies inventories ensuring competitive pricing through vendor management. Monitors business volume forecast & plans accordingly in areas of labor, productivity, costs, etc.
• Accomplishes restaurant people & culture objectives by recruiting, training, scheduling, coaching, & disciplining staff; communicating job expectations; monitoring & reviewing job contributions; & enforcing policies & procedures. Ensures all aspects of bi-weekly payroll including, but not limited to tip allocations, position codes, & paid time off are correct & payroll is submitted in a timely manner.
• Maintains professional & technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; & participating in professional societies.
• Works closely with other departments to ensure guest satisfaction & safety.Note that this is not an inclusive list & managers are at times asked to assist with other tasks to best serve the business. Other tasks may be assigned by the property General Manager or other senior managers.WHAT WE HAVE TO OFFER:Location:
  • Located at 19 Vendue Range, Charleston, SC 29401, The Vendue is in the heart of Charleston's French Quarter and Art District.
  • Steps away from Waterfront Park, Charleston City Market, and Rainbow Row, along with other historic attractions, shopping, and dining.
  • $65,000 to $70,000 annual salary depending on experience
  • Annual bonus opportunities up to 20%
  • Exempt, full-time position
  • A culture that values curiosity, boldness, intentionality, and delight!
  • Opportunities for internal growth and development
  • Paid Time Off & Paid Holidays
  • Earned wage access through PayActiv - access your earned wages before payday!
  • Affordable medical, dental, and vision insurance plans
  • Company provided life insurance
  • Short & Long Term Disability and Accident and Critical Illness Insurance
  • Traditional 401(k) and Roth 401(k) with employer matching of up to 3.5%
  • Referral program & Employee Assistance Program & Tuition Reimbursement Program
  • Discounts at all Avocet-owned hotels and restaurantsSUPERVISORY RESPONSIBILITIES:25-30 front-of-house staff, both full- and part-timeJOB REQUIREMENTS:Education & Experience:
    • High School Diploma or equivalent. College degree preferred. Degree in hospitality management a plus.
    • At least 5+ years of restaurant experience. At least 2-3 years of experience in restaurant management.
    • TiPS and/or ServSafe certification a plus.Skills & Abilities:
      • In-depth working knowledge of alcoholic & non-alcoholic beverages; of food preparation & presentation.
      • Excellent verbal & written communication skills with guests, team members, & management. Strong interpersonal & interaction skills.
      • Able to promote customer service & focus amongst staff. Proven servant leadership mentality & management skills - able to effectively lead & develop team members. Strong interpersonal & interaction skills.
      • Ability to multi-task, delegate, resolve problems, handle conflict, perform, & make effective decisions under pressure.
      • Excellent computer skills; Proficiency in restaurant POS & Inventory applications.
      • Knowledge of basic accounting principles including cost & payroll control, budgeting, & analyzing financial data.
      • Able to forecast & strategically plan for business needs relating to both inventory & staffing. Proven ability to maximize profitability & proficiency of the operation with a high degree of quality.WORKING CONDITIONS:Equipment to Be Used:
        • Microsoft Office Suite.
        • Google Suite
        • POS computer system
        • Various kitchen equipment and beverage equipmentPhysical & Mental Requirements:
          • Ability to work varied schedules from week to week based on business demands in excess of 40 hours including holidays & weekends with flexibility in schedule from time to time with minimal notice.
          • Must be able to cope with frequently changing priorities & deadlines with a high degree of optimism, professionalism & collaboration.
          • Must be able to stand & walk 8+ hours. Frequently required to sit, climb or balance, stoop, kneel, & crouch.
          • Regularly required to talk & hear. Requires normal range of hearing & vision.
          • Frequently required to use hands to handle, feel, & reach. Requires manual dexterity sufficient to operate standard computer equipment.
          • Must be able to lift at least 30 pounds; push & pull equipment, supplies, etc., at least 30 pounds.
          • Must be comfortable working in a shared space, with constant noise, without the use of a private office.
          • Fast paced, high volume restaurant and bar. Open air, partially covered, subject to all weather conditions.
          • High guest interaction, involving varying conditions and circumstances with guests, team members, and managers.
          • While primarily stationed in The Rooftop outlet, will also move through and work in other areas of property including other restaurant/banquet outlets, storage areas, kitchens, guest areas and office spaces.The working conditions described are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.WHO WE ARE:Up top is where it's at! The Rooftop, a legend unto itself, Charleston's original rooftop bar. Constantly voted #1, Vendue's lively rooftop boasts views for miles - harbor or city skyline. Pick your pleasure. With tasty food and pulse-pounding drinks to help fuel our guests' merry-making, this is where it's at. Every guest should leave thinking, "damn, that was good fun." - and you can be part of the team that makes it happen!The Vendue is not traditional in its aesthetic, vibe or the way we serve our guests. Neither is this position. We're here to shake things up to bring our guest experience to the next level-with some flair, and a touch of showmanship. You'll have everything you need to shine - great location? Check. An epic rooftop bar? Best in the city! 200+ piece curated art collection? Yup, but we don't want to brag. We could go on. But we are missing one thing - YOU. What level of creativity, fun, beauty, and inspiration can you bring to the team? Can you match our moxie? We'd love to find out. To learn more, visit thevendue.com.
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Keywords: Avocet Hospitality Group, Charleston , F&B General Manager, Executive , Charleston, South Carolina