Restaurant Operations Manager

Company: Gaslight Group
Location: Savannah
Posted on: November 1, 2024

Job Description:

Restaurant Operations Manager Job DescriptionWe are seeking a highly skilled Restaurant Operations Manager to join our team at The Gaslight Group. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.Key Responsibilities:

• Oversee the planning, organizing, training, and leadership of restaurant staff to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
• Ensure that all company policies, procedures, standards, guidelines, and training programs are followed and completed on a timely basis.
• Maintain a safe and respectful working environment for both staff and customers by using proper food handling skills and following all federal, state, county and municipal workplace health, safety and labor guidelines.
• Support the actions and decisions of Management.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Perform various financial activities, such as cash handling, deposit preparation, and payroll, adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Supervise and participate in kitchen and dining area cleaning.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Control inventories of food, equipment, small ware, and liquor, and report shortages.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Coordinate a variety of services, such as waste removal and pest control.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Perform personnel actions, such as hiring and terminating staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules, evaluating workers and work procedures to ensure quality standards and service.
• Continually strive to develop staff in all areas of managerial and professional development.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Analyze operational problems and implement creative solutions to areas of potential improvement.
• Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
• Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related tasks.
• Attend all scheduled employee meetings and offer suggestions for improvement.
• Fill in for fellow employees where needed to ensure guest service standards and efficient operations.Requirements:
  • Ideally, candidates would have several years of experience in restaurant front-of-the-house operations and/or management. However, we feel that drive, determination and desire to be part of a strong team are more important than years served.
  • Strong bar experience is a plus.
  • Be 21 years of age or older.
  • Able to handle money and operate a point-of-sale system.
  • The ability to manage a team.
  • The availability to work mornings, nights, weekends and holidays.
  • Reliable transportation.
  • Excellent basic mathematical skills.
  • Excellent verbal communication skills.
  • Excellent interpersonal, organizational and problem-solving skills.
  • Exceptional self-discipline.
  • The ability to think on your feet and act intuitively.
  • The ability to stand on your feet for 8 hours, lift up to 50 lbs., bend and reach.
  • Stamina and availability to work 50 to 60 hours per week.Compensation:
    • Highly competitive and dependent upon experience.
    • Company-subsidized major medical insurance is available.
    • Dental and Vision Insurance available
    • Life, Accidental Death and Dismemberment Insurance, and Long-Term Disability Insurance available
    • Short-Term Disability, Accident, and Life Insurance availableThe Gaslight Group is a collective body of hospitality-based businesses - The 5 Spot Midtown, b. Matthew's Eatery, The 5 Spot Sandfly, The 5 Spot Richmond Hill & Abe's on Lincoln. Serving delicious, approachable food and drinks in a uniquely beautiful, family-friendly atmosphere with exceptional guest service is our specialty.

Keywords: Gaslight Group, Charleston , Restaurant Operations Manager, Hospitality & Tourism , Savannah, South Carolina