HVAC Counter Sales 28
Company: Cregger Company
Location: North Charleston
Posted on: October 18, 2024
Job Description:
Job Description:The counter sales position is designed to
increase sales and customer satisfaction by efficiently and
courteously assisting return customers, walk-ins, warehousing
responsibilities, and telephone customers in the selection and
acquisition of needed products.Job Duties:
- Service customers at the counter by taking orders and entering
them into the system accurately; give priority to regular
accounts.
- Use electronic and published catalogs to provide product,
pricing and availability information to customers.
- Follow company pricing and credit guidelines
- Quickly solve customer problems
- Retrieve orders from warehouse quickly and accurately
- Increase sales and average order size by means of
cross-selling, up-selling, add-on sales and offering promotional
sales items as well as new products
- Promote and sell overages, damaged and discontinued items
- Handle customer complaints and returns, while showing a
positive attitude
- Keep merchandising and counter areas clean and attractive
- Keep counter area inventory stocked; remove or add inventory
items to stimulate impulse sales; remove discontinued items from
the sales floor
- Assist in scheduled physical inventory counts
- Drive sales activity through outbound sales calls as directed
by management
- Participate in company-sponsored sales promotions
- Work with other departments to resolve customer service issues
in a timely manner
- Accurately use order entry, computerized systems and other
technologies as required
- Perform other job duties as required by management
- Follow company policies and procedures
- Attend product training meetings
- Pulling, filling, packing and setting up orders for delivery
and pickup.
- Maintain the ability to determine the status of an order at any
given time.
- Follow any special instructions pertaining to any given order
at any given time.
- Receive shipments, log into inventory, maintain inventory
through audits.
- Report any quality or inventory discrepancy issues to the
appropriate person.
- Communicate positively with supervisors, sales staff, fellow
workers and customer to coordinate deliveries/ pick-up.
- Operate a forklift safely and efficiently, maintain required
certification, perform vehicle safety checks and report
discrepancies to supervisor.
- Assist in keeping facility clean, neat, safe and operating
efficiently.
- Attend product knowledge meetings as required by
management.
- Present a neat and professional image.
- Assist in keeping facility secure.
- Maintain proficiency in computerized systems and other
technologies as required.
- Follow company policies and procedures.Job Requirements:
- Valid Driver's License
- Must have prior HVACJob Type: Full Time
Pay: Based on experience
PM3
PIe999534adf7d-37248-34747066
Keywords: Cregger Company, Charleston , HVAC Counter Sales 28, Professions , North Charleston, South Carolina
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